How do I obtain my CME certificate from a prior CROI?

If you successfully claimed your CME credits from CROI 2017 to 2021, a copy of your certificate is available in your CROI account. Once you are logged in, click on “View your profile” to retrieve your certificate. You may also email the request to

When will the conference content be available to people not registered to attend CROI 2022?

Individuals not registered to attend will be able to access all of the conference content approximately 30 days after the conclusion of the conference. Access will be restricted in the first 30 days following the conference to registered attendees.

When will I get my refund for the difference in the registration fee from in-person to virtual?

All refunds were processed on the week of February 21, 2022. To get a copy of the receipt, please follow the instructions for “How do I get a copy of my receipt?” in the FAQ.

Why was the in-person component of the conference cancelled?

We made the difficult decision to cancel the in-person component to ensure the health and safety of our attendees. Due to the fast-evolving state of the COVID-19 pandemic, it would be unsafe and impossible to have the in-person component of the conference.

How do I get a copy of my receipt?

To get a copy of your receipt, please click here and use “Modify Registration”. Continue through your registration record until you get to the registration confirmation page.

What are the dates for CROI 2023?

CROI 2023 will be held from February 19 to 22 in Seattle, Washington.

When will registration open for CROI 2023?

Registration for CROI 2023 is expected to open in the early Fall of 2022.


I have just started graduate school and do not yet have study results. Can I apply for a New Investigator Scholarship with a strong letter of recommendation from my mentor?

Scholarships for New Investigators are given only to those applicants who are the presenting author on an abstract that has been accepted for presentation at the conference. You may apply to attend the conference through the General Registration Application system, and describe your current and expected work. Your application will be reviewed, but you will be required to pay the registration fee if accepted.

How do I obtain my CME certificate from a prior CROI?

If you successfully claimed your CME credits from CROI 2017 to 2021, a copy of your certificate is available in your CROI account. Once you are logged in, click on “View your profile” to retrieve your certificate. You may also email the request to

I am an presenting author on an accepted General Abstract. Can I still apply for the New Investigator or International Investigator Scholarship during Late-Breaker submission?

Scholarship submissions will reopen for Late-Breaker Abstract submission on December 13, 2022.  Abstract authors applying for the New Investigator or International Investigator Scholarship during Late-Breaker submission must be a submitting a Late-Breaker Abstract in which they are a presenting author.

What is a Community Scholarship, who is eligible, and how do I apply?

CROI invites community leaders who engage in communication, advocacy, and educational activities focused on the prevention, treatment, and cure research of HIV, hepatitis viruses, SARS-CoV-2, and other viral infections and their related conditions to apply for a CROI Community Scholarship. Recipients of a Community Scholarship will receive complimentary access to the conference and may include travel expenses and access to priority housing. 

For more information and how to apply, visit the Community Scholarship webpage.

I already made travel arrangements. Will CROI reimburse my travel?

CROI will not reimburse you for your travel. We encouraged all scholarship attendees who registered for the in-person conference to book a fully refundable ticket or travel insurance.


I am a submitting author and made an spelling error on the name of my coauthor(s). How can I update their information?

The submitting author will need to inform the coauthor(s) to login their CROI profile to update their information. Once the coauthor has updated their information on the profile, the submitting author will need to remove and re-add the coauthor in the submission.

I had a CROI profile prior to CROI 2021. Why am I not able to access my profile?

CROI profiles for the 2021 abstract submission system were reset so that updated information could be obtained for authors and coauthors of abstracts. You will need to create a new account on the CROI 2021 Abstract Submission system.

How do I update an author's institution on an abstract submission?

Only the submitting author may make changes to the abstract submission. To update an author’s institution in an abstract submission, the author must be removed and re-added with the correct institution to the submission.

How was my name and contact information added to my CROI profile?

Your name and contact information on your CROI profile appears as it was entered when your profile was created, either by you or a submitting author of an abstract you are listed as coauthor. You may update your profile through the My Account page within the abstract system (

How was my institution added to an abstract submission that I am listed as coauthor?

The institution that appears for you on an abstract submission(s) you are listed as an author is what the submitting author provided, and may not match that on your CROI profile. Any changes to an abstract submission(s) must be made by the submitting author before November 1, 2021, at 5:00 PM Pacific Time.

How can I get technical help with the abstract submission site?

For technical assistance with the abstract submission site, email For assistance with abstract content or other questions about CROI, email or call 415-544-9400 between 8:30 AM to 5:30 PM PT.

Will I receive a confirmation email notifying me that my abstract submission was complete?

Yes. The sender for CROI-related emails will be; please add this address to your safe sender list so emails related to the conference are not sent to a spam file.

Why was my abstract declined?

Common reasons for declining an abstract include the following:

  • Subject matter is not appropriate for CROI
  • Information is not new enough
  • Abstract duplicates other submissions
  • Data are not included or offer inadequate/insufficient support for conclusions
  • Statistical evaluation is absent or inadequate
  • Format does not follow guidelines (eg, section[s] missing, more than 1 graphic, table, or figure submitted)
  • Submission is poorly written overall
  • Background does not summarize the hypothesis
  • Methodology is inadequate or insufficient to support conclusions
  • Controls are absent or inadequate
  • Summary of essential results is absent or inadequate
  • Submission reports clinical trial data from unplanned analysis or incomplete or ongoing studies

Can trials in progress be submitted to CROI?

Abstract submissions need to describe the precise findings of the study; promise of results “to be determined” or trials in progress are not acceptable. For more information, visit the Abstract Guidelines and Submission page.

How can I make a change on my abstract or author list now that the submission period is closed?

Once the general or late-breaking abstract processes have closed, NO CHANGES can be made, unless changes or clarification are specifically requested by the abstract review team. Once the submission process ends, the abstracts enter the peer review and scoring process. Each abstract is scored independently by a team of 5 to 9 experts in the particular field, and final scores are reviewed by the team to determine disposition.

What is the copyright policy?

By submitting your abstract to CROI, you are transferring all copyright ownership of the abstract, including all rights incidental thereto, to the CROI Foundation in the event that the abstract is accepted and published by the CROI Foundation. For US federal employees, work conducted on an abstract while the author(s) were employed by the US federal government is not protected by the Copyright Act and there is no copyright, thus ownership cannot be transferred. The contents of the CROI Program and Abstracts eBook are protected by copyright. We require that permission to replicate or reproduce any part of a CROI abstract be obtained from the CROI Organizer; however, study data are the property of the author(s) and study sponsors as relevant. For more information, please email

Do all authors need to approve the content of the abstract submission?

Yes, it is the responsibility of the abstract submitter to ensure that all coauthors have reviewed and approved the content of the abstract and their inclusion in the list of authors before the abstract is submitted. See the Abstract Guidelines page for more information.

Continuing Medical Education (CME)

How do I obtain my CME credits or a certificate of participation for CROI?

Instructions on how to claim CME credits, ABIM MOC points, or a certificate of participation will be emailed following the conclusion of the live symposia sessions on Thursday, February 24.

Please note: you can only complete the claiming process once. Once you view the live or on-demand sessions you want to claim credits for, you can claim CME credits, ABIM MOC points, or a certificate of participation by completing the post-test and overall evaluation.


How do I change the time zone in the virtual platform?

Once logged in, you may navigate to the top right of the homepage to the circle icon with your initials and click to enter your Profile. To update time zone to the Event time zone, you can select Settings and choose the updated option, and select Save, then Confirm Save.

Am I allowed to log in to the virtual conference platform on more than one device at a time?

Please note that each log in credentials may only be logged in to one device at a time. If you sign in on a second device, the first device will be signed out.

I contacted Technical Support, when will I get an answer?

For Issues with the virtual platform during the conference, February 12 – 16, and during Symposia, February 22 – 24, technical support will open 2 hours before the conference begins and 1 hour after the conference ends. Support inquiries are sent via the intake form and during support hours we do our best to respond via email or phone within an 1 hour or less.

How do I submit my questions for Q&A on the virtual conference platform?

If you have Question and Answers please add your questions in the Q&A box in the platform and the moderators will pass your questions along to the speaker. Please do not put Q&A’s in the chat as moderators will not see them.

Program Guide

When will the Program Guide be available?

The Program Guide will be released on Friday, February 4 after 5:00 PM Pacific Time. Once it is available, it will be announced on the “News and Announcements” section. Please check the website frequently for the update.